Comments on: Good Service

By: Jill Flory

Jill Flory — Thu, 12 Jul 2012 02:31:40 +0000

I hear you! I love good customer service! Let’s hope I can be great at it now that I may be on the other side of it at times!!!
My BJU rep is THE BEST. Free shipping anytime. Very helpful with any questions.
And I will say a hearty ‘amen’ to everything you said about Land’s End. Love that place!!

By: Becky King

Becky King — Thu, 12 Jul 2012 01:35:25 +0000

I remember being at a fast food place(can’t remember what it was) where the person trying to take my order was very polite and trying his best to help me to no avail. I could NOT understand a word he said! We won’t mention any names, but someone got very, very amused. They tried to help me out but it was hard for them to do while they were supressing much laughter. I really like friendly cashiers, etc. and I hope I remember to be friendly myself. That picture brings back some really good memories. I think I was there when it was taken.

By: Mrs. K

Mrs. K — Wed, 11 Jul 2012 17:42:04 +0000

LOVE Chick-Fil-A. Somewhat ashamedly we go there way too often, we used to go on at least a weekly basis but we are getting much better about it. We went so often that one day we went in and the manager said “It’s only Tuesday, you usually come on Wednesday”. Yikes! I have only ever had bad service there once, and it was in the evening from a teenager. We almost always go at lunch time and everyone is perfectly sweet.

I used to work at McDonalds and a friend and I would always do wacky voices through the drive-through. We would say stupid things during our greeting just to prove that no one paid attention to what we were saying. We were required to say something like “Welcome to McDonalds, would you like to try a Big Mac extra value meal?” And people would respond with “No thanks, I’d just like a #1”. Which was….a Bic Mac value meal, lol.

Interestingly enough, I have a blog post on this very topic in the works, I’m waiting to see if the company comes through as promised. One company I have worked with recently that I have been super impressed with their customer service is Sonlight curriculum. They have helped me and been VERY patient and long suffering with all of my questions and problems.

It’s interesting how rarely we notice (or at least comment on) good service but if you’re anything like me, you sure do notice bad service right away.